Shipping Policy

1. Order Processing & Handling Time

1. All orders are processed within 1–3 business days (excluding weekends and public holidays) from the time you place your order and receive a confirmation email. iubenda+1
2. Processing time refers to the time required to prepare, pack, and hand over your order to the courier — this is separate from shipping/transit time. eCommerce Fastlane+1
3. If we experience unusually high order volumes (e.g., during sales, holidays, or peak season), processing may take a bit longer. In such cases, we will notify you promptly. TermsFeed+1

2. Shipping Methods & Delivery Options

We offer the following shipping options (depending on the destination and availability):

*Delivery estimates are approximate and begin after the “order shipped” status — actual time may vary depending on location, courier performance, and external conditions (weather, holidays, customs clearance). Contract Maker+2Vareon+2

If you have a local pick-up or in-store pick-up option, you may mention it here. Termly+1

3. Shipping Costs & Free-Shipping Policy

1. Shipping costs will be calculated and displayed at checkout before you complete payment. TermsFeed+1
2. We may offer free shipping for orders above a minimum cart value (for example, orders above ₹[Y]).
3. For bulky/heavy or oversized items, additional shipping charges may apply. These will also be displayed at checkout.
4. For international orders, any customs duties, taxes, or import fees (if applicable) are the responsibility of the customer. These are not included in the shipping cost computed by our system. TermsFeed+1

4. Shipping Destinations & Restrictions

1. We currently ship to within India.
2. If international shipping is available, the list of supported countries will be displayed during checkout.
3. We reserve the right to refuse shipment to certain addresses such as PO Boxes, APO/FPO addresses, or addresses in remote/unsupported areas. TermsFeed+1

5. Order Tracking

1. Once your order has been shipped, you will receive an email (or SMS) with the tracking number and a link to the courier’s tracking portal. iubenda+1
2. You can use this tracking number to monitor delivery status.
3. If you do not receive the tracking information, or have trouble tracking, please contact our customer support at [contact email/phone].

6. Delivery, Acceptance & Damaged or Lost Shipments

1. On delivery, please inspect the package carefully before accepting. If the parcel is visibly damaged or tampered with, you may refuse delivery and contact us immediately.
2. In case the package is lost in transit, or arrives damaged/defective, please notify us within 48 hours of delivery. Provide photos of the damaged package and contents. We will review the case and — depending on the situation — offer replacement or refund.
3. Claims for missing or damaged items must be submitted promptly. Delays in reporting may result in denial of replacement/refund.

7. Delay Disclaimer

While we strive to meet estimated delivery times, please understand that external factors — such as courier delays, customs clearance (for international orders), weather conditions, strikes, natural disasters, or public holidays — may impact delivery speed. In such cases, actual delivery may take longer than estimated. We will not be held liable for delays beyond our control, but will do our best to assist. TermsFeed+1

8. Returns & Refunds (Related to Shipping)

For returns, refunds, or exchanges due to shipping-related issues (e.g. damaged item, wrong product), please refer to our Refund & Returns Policy page. In many cases, we may request the item to be returned to us before issuing a refund or replacement, or may ask for photographs as proof.

9. Contact Information for Shipping Queries

If you have any questions regarding shipping, delivery status, missing or damaged orders — please reach out to us at:

1. Email: [your-support-email@example.com]
2. Phone: [customer support number]
3. Contact Form: [link to contact form]

10. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our shipping practices or applicable laws. The “Last updated” date at the top will be revised accordingly. Customers who place orders after such updates will be bound by the revised terms.